Shipping - JT Outfitters is not a shipping carrier.  We simply provide this service to get the item to you.  We ship using a variety of methods, and we will always provide tracking if you leave us a VALID email.  Any damages or shortages need to be reported to the shipping company immediately.  We can not make the shipping companies move any faster once the package is in their hands.  

You are also responsible if you give us an undeliverable address.  The carrier will try to deliver the item and after one unsuccessful attempt, they will return the package to us.  It is still your item, you will be charged for shipping once again.

Cancellations - Emailed cancellations are not accepted after the product ships. At this point, you MUST go through the return process.   If you must cancel your order, please do as soon as possible. There is a 10% cancellation fee for orders cancelled prior to shipment.  

Accuracy - You bear the responsibility of telling us as much as we need to know to get your order correct.  We may not be able to identify modifications or changes that you have made to your vehicle that will affect the part we list for a stock application.  Save both of us the time and headache and try to include as much information as possible when ordering.